Rental terms and conditions

The water equipment rental "Wypożyczalnia Kajaków Ryś", based in Olsztyn, provides services including kayak rental, safety equipment rental and equipment transport. These terms define the rules for using the rental's services.

Renting equipment constitutes acceptance of these terms. The customer is obliged to comply with safety rules and water law regulations.

• Equipment is rented to adults upon presentation of a photo ID.
• Minors may only paddle under the supervision of adults, who bear full responsibility for them, their behaviour and any damages caused.

Equipment can be reserved by phone, email or in person. The reservation may be confirmed by an individually agreed deposit. The deposit is non-refundable in the event of cancelling the kayak rental.

The kayak rental fee is collected no later than before equipment is handed over, in accordance with the current price list. If the customer shortens the rental period, the rental does not refund the unused amount.

Every participant is obliged to paddle wearing a buoyancy aid. This is a basic safety requirement on the water. The rental bears no responsibility for a participant's failure to comply with the alcohol ban during the trip, or for resulting harm to their own health or life, or to another participant injured as a result of their alcohol consumption.

The customer bears full material liability for the equipment entrusted to them from the moment of collection until the moment of return. In the event of theft, loss or permanent destruction of equipment, the customer is obliged to cover 100% of the market value of new equipment of the same type.

The rental bears no responsibility for participants' personal belongings (phones, glasses, cameras, documents) left in kayaks or that fall into the water during the trip, while boarding or disembarking. We recommend using waterproof bags for electronics.

Equipment returned to the kayak rental should be in a condition that allows it to be rented out again.

The data controller is Dream House Sp. z o.o. Data is processed solely for the purpose of fulfilling the equipment rental contract. Providing data is voluntary but necessary to provide the service.

The collection and return of kayaks together with the equipment takes place at a location agreed in advance between the customer and the kayak rental.

The kayak rental bears no liability whatsoever for accidents, loss of health or death of participants using the kayaks.

Earlier than agreed dates, locations and times for ending the rental contract must be approved by the kayak rental and may only be carried out on the kayak rental's terms.

Customers breaching the kayak rental's terms will be required to stop using the rented equipment regardless of how long they have been on the water, with no right to a refund.

The customer is obliged to follow instructions issued by the kayak rental and authorised services.

• Customer – the trip organiser, the person renting the kayak(s).
• Equipment – a life vest together with a set of paddles.